Privacy Policy

Last Updated: August 25, 2026

This Privacy Policy explains how our company ("we," "us," or "our") collects, uses, and shares your information when you visit our website or interact with our communication services, including Short Message Service (SMS) text messaging.

We value your privacy and are committed to protecting your personal data in accordance with telecom industry guidelines, including 10-Digit Long Code (10DLC) campaign requirements.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data gathered automatically when you interact with our website.

  • Personal Identifiers: Name, email address, mailing address, and telephone/mobile phone number.
  • SMS Registration Data: Mobile phone number, opt-in consent data, and messaging history when you sign up for our text alerts or campaigns.
  • Technical Data: IP address, browser type, operating system, and website usage patterns collected via cookies or web beacons.

2. How We Use Your Information

We use your data to deliver services, manage your account, and maintain compliance with industry regulations.

  • To operate, maintain, and secure our website.
  • To send transactional messages, order updates, customer support alerts, or marketing communications.
  • To process your specific requests and verify your identity.
  • SMS Campaigns: To deliver the specific text message alerts, promotional offers, or notifications you explicitly requested.

3. SMS Opt-In and Consent (10DLC Compliance)

We strictly respect your communication preferences. In compliance with 10DLC regulations:

  • Explicit Consent: Mobile phone numbers collected for SMS campaign purposes are obtained exclusively through clear, affirmative opt-in actions (e.g., checking an un-checked box on a web form, submitting a specific mobile opt-in form, or texting a keyword).
  • Strict Confidentiality: No mobile information or text messaging opt-in data will be shared, sold, rented, or leased with third parties or affiliates for marketing or promotional purposes.
  • Opt-Out Rights: You can cancel the SMS service at any time. Texting "STOP" to any of our text messages will immediately opt you out of our text messaging campaign. A confirmation message will be sent, and we will cease sending text messages to that number.
  • Support: Texting "HELP" will provide you with customer service contact information and assistance instructions.

4. Sharing Your Personal Information

We do not sell, rent, or trade your personal information. We only share your data under strict guidelines:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., web hosting, email delivery). These providers are bound by strict confidentiality agreements.
  • Exclusion for SMS Data: The exceptions listed above in this section do not apply to SMS opt-in consent data or mobile numbers; this specific information is never shared with external entities or third-party marketers for their own purposes.
  • Legal Requirements: We may disclose your information if required to do so by law, subpoena, or to protect the safety, rights, or property of our company and users.

5. Data Security

We implement a variety of technical and organizational security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Your Rights and Access

Depending on your geographical location (such as the EU under GDPR or California under CCPA), you may have the right to request access to, correction of, or deletion of your personal data. Please contact us using the details below to exercise these rights.

7. Changes to This Privacy Policy

We reserve the right to update this policy at any time. When updates occur, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions regarding this Privacy Policy or our text messaging practices, please contact us at:

Data Sharing

  • Customer data is not shared with 3rd parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Aesthetic Elements Construction Messaging Terms and Conditions

  1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

  2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at A.ruiz@aestheticelementsconstruction.com.

  4. Carriers are not liable for delayed or undelivered messages.

  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

We collect your mobile number and consent information to send SMS updates. We do not sell your personal information and only share it with service providers needed to deliver messages. Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. Information collected for SMS communications is used only for our business purposes and not shared externally for marketing.

We do not sell, share, rent, or transfer consumer data, including phone numbers and SMS consent, to external organizations under any circumstances, even with user consent, except as required by law. We maintain administrative, technical, and physical security measures to prevent unauthorized access, use, or disclosure of user data.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us directly. For questions, contact us at a.ruiz@aestheticelementsconstruction.com or (510) 404-0005.